Dear text,

We had a recent problem with SkyDrive storage that unfortunately affected some of your files:

• Some files were duplicated.
• Any files and folders you shared are no longer shared and you'll need to share them again.
• Some files were permanently deleted from your recycle bin and some tags and comments were removed from photos.

If you use SkyDrive on a PC running Windows 8.1 or Windows RT 8.1, your SkyDrive might have stopped syncing. To get help fixing this problem, please post a question on the SkyDrive forum to contact support. Make sure to include the subject line from this email.

We're sorry this happened. We love having you as a customer and hope you'll continue to use SkyDrive, so we're giving you 200 GB of free storage for a year. To check your storage, you can go to SkyDrive.com and tap or click Get more storage at the bottom of the left pane.

We apologize again for this problem. We strive to keep SkyDrive up and running and are working hard to prevent problems like this in the future.

Sincerely,
The SkyDrive Team