We recently received a request to recover your account *** Email address is removed for privacy ***. Unfortunately, we were unable to verify your ownership of this account using the information you provided. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.

I have no clue what last emails and junk folders i got set up and let alone, but can remember two passwords. my security question is favorite character, and I'm 100% sure I put Batman in there but is not working. and it says entered wrong too many times. I don't know what else to do.