Upgraded from HP Windows 8.1 to Windows 10, too many tweaks

Restored to factory reset windows 8, updates , updates, back up and running to 8.1

Firewall goes down. I download my Charter Security Suite again. Lost apps, 2012 system security, windows public and private network problems are not restored yet. I am trying to do it myself. I have progressed. Internet Ethernet and Wifi unstable, Restored Skype, Media apps will not work and protocols that I am not sure how to set. I can not get into Charter Security Suite long enough to get help. Windows back up restore dates will NOT work. Networking unavailable to Cloud One Drive.

Online help requested. Screen filter down and is hurting my eyes and burning my face. Trying hard with strong IT background, but this is complete rebuild or star with a factory windows 8 restore and updates, upgrade to 8.1 again. I do not know if it will work and don not want to take the chance.

Please reply asap as I am weeks behind at home with my personal laptop electronic business that I must have up and running.

Regards,

Pat Lovell

256-444-1974

256-614-9206

256-374-7084

PS Charter is also my landline provider and I can not get in long enough to make changes to it!