The popular solutions seems to be to go to manage your contacts in people.live.com. I am unable to access the People page either through mail.com/mail/live or people.live.com. I can get to the page but the little circle of dots in the middle keeps turning and it's unable to complete the download? When I click on the choices logo all I get is a list of a straight line, followed by help and feedback.

I hope whoever might read this can follow what I mean. I have read some the solutions/ answers but as I said I can't access the solutions.