I have a Microsoft account it is *** Email address is removed for privacy *** it says that it doesn't exist which is not true it does when I go and try to recreate it I get a message that says its taken so I have an account that has fallen in the cracks I did all of the regular steps now I need someone to do something and not pass it off on to the next person I have now a total of 8 hrs invested in this problem and no one has been able to help.