I changed my DOB by accident on my hotmail account and now I'm required to have "parental consent" to sing in, I'm locked out. I followed Option 2 (Option 1 was not working for me either), faxed my infomation (driver license) over to Micorsoft (***) on 9/9/13 & 9/13/13, but I have not heard from them. Please help! When can I access my old hotmail account?

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