Nope... it did not work Richard
BUT... thank you anyway for closing this thread before I even had chance to check the solution or should I say copy and pased the same old thread of words that I have been continually reading for the past 5 days.
So what's plan B to help out this very very unhappy customer???
I cannot verify my account
5 days ago I got an error when trying to access xbox live using my hotmail account.
When i tried to login on my computer I got the message "Someone else might be using your account"
The alternate mail and mobile number are old and I cannot use them to verify my account.
I click the links and fill in the questionaire but as I dont use this account other than on my xbox I am unable to answer anything like
Folders you have created
Recent email subjects
Recent email contacts
I am however able to provide my credit card details used on the account
BUT
All I get is an automated email saying try again.
Please help as I have now been trying to resolve this for 5 days now
Hi Neil,
Thanks for posting. I understand that you are having issues with your account and it would be best if you submit a query through thislink. Please choose the appropriate link for the issue.
I locked this thread since you will be assisted privately through that link and for other user's having the same issue, you can refer to the link provided here.
Regards,
Richard
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