Hello,

I have been asked to create this new thread in order to escalate the below issue to Microsoft Support Specialists:

I cannot receive the password reset email from Instagram.

I have tried the solutions provided in Microsoft Community (please see below link) but with no luck.

http://answers.microsoft.com/en-us/windowslive/forum/mail-email/im-not-receiving-any-password-reset-emails-from/e4038b9e-7888-4084-bbfb-05e5cf891346?page=8&tm=1380608613498


Thanks & regards,
Ali