Since about the 5th or 6th August 2013, I have been unable to receive emails from my email address at *** Email address is removed for privacy ***. On my Web host, I have an account set up to redirect emails sent to that address to my Outlook.com address.

I have checked with my Web host and they say the redirect is working correctly, so the problem is not at their end. I have checked my Outlook.com settings, and my email is in my safe senders list. It is also not listed in the Rules for sorting new messages.