Hi there, BrendaBeauleau.

I'm Wayne from the Microsoft Community and I'll be assisting you regarding this issue.

I have read your post and I understand that you seem to be having issues receiving in your account.

Since you already have tried checking your email rules and found no set up that might be affecting your receiving, I would need you to do a number of other troubleshooting steps.

Check your Junk Mail Settings

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.

2. Click "Options".

3. Under Preventing junk email, click "Filters and reporting".

4. Under Choose a junk e-mail filter, choose the level of protection that you want, and then click "Save". If the Exclusive level was set, messages from senders not on your Contacts or Safe senders lists will have been sent to the Junk e-mail folder.

Check your Reply-to address

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.

2. Click "Options".

3. Under Writing email, click "Reply-to address".

2. Select "Your From address" button.

3. Click "Save".

If you did not find anything wrong with the said functions, then try the following:

-I would also need you to check your deleted folder see if the emails goes there.

-Try sending a test email to yourself and see if you'll receive it.

-It would also be handy if you try searching for expected emails using the search function in Outlook.com located in the upper left of your interface. Go search for email subjects, email senders you cannot seem to receive from to check if their emails were sent to a different folder in your mailbox.

If you still think you're having issues receiving after doing the said steps, then refer to the private message area that I will create for you as I would need some sensitive information if the issue would persist.

Please make sure you are signed in to be able to view my response.

Note: You can open the private message by clicking the red link above your post that says

"You have a private reply to this message. Click here to read it on our secure private messages section."

We'll be waiting for your reply.

Thanks!

I checked all of the information you have provided above and I am still not getting all emails: I am geUnable to send or receive messages for the Outlook (bbeauleau) account. The connection to the server has failed.

Server: 'POP3'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060tting this message: