Hi!

Unsuccessful at setting up BlackBerry Z10 or Q10 (Carrier: Verizon-USA) to use outlook.com e-mail, whilst my colleagues who use outlook.com via Exchange/Active Sync have set up their accounts successfully.  To clarify, I am not using Outlook client on desktop -- only outlook.com.  I have not transitioned from a Hotmail account; this is a new outlook.com account.

What precisely are the settings?  I understand outlook.com is IMAP, not POP3.  Please, do not post replies which include referrals or links to FAQ articles; I have tried all recommended settings and various combinations to no avail.

Appreciate any assistance!

Best regards,

Claire