Customer service


I Cannot receive of send an email when I open  Window lIve email

1)  I get an error message   0x80048862
     my email is...................... *** Email address is removed for privacy ***

 2)  I have another email   ..............................  ctbow@hotmail.,com and this one is working properly


how do I correct this error  ""
 thanks for your help

Denise Thibault