Dear Hotmail,
1. Trying to find a way to contact someone about this matter has been a maddening experience. It has taken me almost half a day.
2. This complaint is in regards to the adchoices bar on the right hand side.
(I see that on the FAQ, this question has been asked several times and no one answered.)
You say in your video that you need to make some money to offer a free web mail.
But I think you go way over board in doing so.
You are making plenty of money in other areas of your business.
You had no ads for many yrs and you made many tons of money.
You are just getting greedy.
By being hoggish, overbearing and interfering, you are encouraging people to make and use free ware.
You are also encouraging people to make and use ad blockers.
3. That ad bar on hotmail takes up three inches of my screen, on my Linux Ubuntu OS.
It takes up so much room that I cannot read the subject line on my hotmail.
Some time ago, there used to be a button that allows me to close the ad bar, if I wanted to.
Now there does not appear to be one.
Please install a clearly visible off button on adchoices, so that I can have control over the ad bar.
On one hand, it is one thing to advertise, but it is another thing if you take up so much of my screen that it encroaches and interferes with the use of my screen, so much that it renders my use of hotmail page all but useless.
You should also include an easy "on screen button" to report spam.
You should also include an easy "on screen button" to report bugs.
There are a couple of bugs that I am aware of now:
1. that is if I cut and paste a link on the first line of the hotmail email text section, it will not scroll down.
It stays stuck in that position.
If I write some text there, I can move it down as I require.
But not a link.
2. I would like to "copy" an email address from the email address bar, if I want to.
It does not allow me to do that.
Please allow that function.
That is all that I can think of now.
David Pelly
Cambridge, ON.
Canada
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