have filled out the information they needed and i got this message in my alternative box:

Congratulations!
We have confirmed that you are the owner of *** Email address is removed for privacy ***. An additional email with a link to reset your password has been sent to this email address.

Thank you for your patience while we verified the information you submitted. Microsoft takes the security and privacy of our customers very seriously, and we are committed to protecting your personal information.


Still have not been able to sign-into my box. I have my SRX-ID with me if you require it. Pls. help me to unblock my account.

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