My insurance company has told me that they sent me an email on the 10/08/2013 at 22:27 (uk time).

Due to the unique way outlook is setup, instead of not showing me junk mail, they still display it. Unfortunately for me it doesn't look like i can go back and check if i received an email at that date/time as they get auto deleted.

Is there a way that I can check or get M/S to check if an email came through around that time on that day?

P.s. I can't believe the poor level of M/S C/S on their live chat. This doesn't seem like a hard question to answer.

Kind Regards

Ashley