Original title: Hotmail Hacked

I am a paying Hotmail user.  I have a Hotmail account that was apparently attacked.  I am trying to get my account reactivated.  So far I have answered all the relevant questions, such as latest email recipients, subjects, etc (it's been 24 hours and I haven't gotten a response.  Entering my telephone number (hoping to get a digit code.)  And then created a new outlook.com account (and doing everything over again.

I'm stuck - I do I get things reactivated?

Thanks.