i have had a hotmail account for over 14 years, last night I tried to access it, it is always open on my laptop, I was asked for my password, as it said someone had been trying to access it it, so i typed in my password.  a message came up saying incorrect username or password.  when I tried to follow the steps to change my password, as i started to suspect something was wrong, it said my account doesn't exist.  I have lost over 14 years of contacts, and many important emails, not to mention the loss of privacy.

I tried to contact microsoft directly but they said it has to be done online, I can't do it online, becuase the account doesn't exist, they have stolen all my contacts and my emails.  What do I do ????????

Please help