You have blocked and stolen my hotmail account. You are witholding all my personal information and contacts from me and are ignoring requests to send an unlock code to my alternative email. You may be able to read English but you obviously do not understand it...none of my questions have been answered regarding how you are going to resolve this. I have over 20 emails from you saying nothing!! Do NOT send me another email telling me to click on this link to see your response  http:support.microsoft.com/oas/default.aspx?=..........because the link DOES NOT WORK AND DOES NOT OPEN...Can you understand that???

I am totally sick of your innability to write a normal email to sort this out. Can someone answer that has some common sense.