I AM USING MS OFFICE OUTLOOK 2007 AND TRYING TO SEND MY FIRST EMAIL MESSAGE.  THE CHALLENGE BOX POPS UP BUT NO CHARACHTERS.  NO AUDIO AVAILABLE EITHER.  DONT HAVE ANOTHER COMPUTER TO TRY AS THIS IS THE ONLY ONE I OWN WITH MS OFFICE INSTALLED. ERROR MESSAGE POPS UP SAYS I NEED TO CONTACT SUPPORT FOR FURTHER ASSISTANCE. IS THERE A WAY TO FIX THIS?