Hello, I had a Microsoft Hotmail account which I had been using since 2001. It was purely for my official use but recently when I tried to sign in, it said that someone else might be using your account and my access was denied. I tried to go with the alternate email option but it didn't work probably because the alternate email was changed.  I filled the questionnaire and it wasn't helpful either. Please help me solve this issue as my account had a couple of important documents. Thank you