09. November 2016 · Write a comment · Categories: Uncategorized

Hi All

Sudden change today, with no alteration of settings that I'm aware of, cannot send or receive mail on one account. Error message as follows:

Unable to send or receive messages for the Ntlworld (gbproperty) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'pop3.ntlworld.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

I've checked email username, clear text authentication and ports, and server timeout is up at 5 minutes. All other addresses, including another ntlworld account are working fine.

Any ideas?

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