Since July 27, whenever I try to sign into my Hotmail account, I get a message saying my account doesn't exist. When I request a password reset or a one time sign in code, my three alternate e-mail addresses and phone number are displayed. I receive a sign in code, but they do not work.
I was able to get an outlook account with the same user name, but none of my e-mail or folders showed up in this new account. I tried to add my Hotmail account as an alias for this account, but that did not work.
This is my primary e-mail account and I need to get back everything that is in this account.
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