Hello,

Hotmail has asked me to reset my password but unfortunately i do not remember my secondary email's information nor my secret question's answer, i use this email for my Xbox Live account and i need to recover my email. Yesterday i have used a redeem code and i can supply the code to prove the account is mine. I have used I cannot verify my account but that doesn't work either.

Does anyone have a solution or can a moderator help me? 

Thank you.

Hello,

Hotmail has asked me to reset my password but unfortunately i do not remember my secondary email's information nor my secret question's answer, i use this email for my Xbox Live account and i need to recover my email. Yesterday i have used a redeem code and i can supply the code to prove the account is mine. I have used I cannot verify my account but that doesn't work either.

Does anyone have a solution or can a moderator help me? 

Thank you.