Then the next time I tried to log back in I'd forgotten the password and I have not been able to answer my alternate email account since that was hacked too so couldn't have a password reset sent to that. This meant that I had to fill in one of the security forms with info on emails I'd sent etc however I apparently could not provide 'sufficient information' to change my password that way.

I messaged Outlook.com on facebook and they said to come here. It's important to me that I get in my account as it has emails from my driving instructor (driving test is in less than 2 weeks) and is my primary contact method with UCAS and the universities I've applied to and my results come in on the 15th.

Can anyone help?