The problem started with the latest keyboard driver which caused my laptops keyboard to stop working , giving code 19 error , I tried everything to fix it but it just didn't work and fear of causing more damage had me stop fixing it , so I installed a previous version of the driver and I got my keyboard back , it works good now in normal mode , but yesterday I accidently deleted some files and folders while cleaning the PC and I wanted to do a full system recovery to recover them back ,
I booted into the advance startup options , clicked on system restore and the problem got worse right here: It asked me to enter my password but "keyboard is completely dead" here , I can't enter my password can't type anything , keyboard just doesn't work in here , it just gives me the option of changing keyboard layout , my mouse working so I chose all languages there 1 by 1 with mouse and keyboard is just totally dead , it just doesn't work to enter the password , so I returned back to windows 10 , worse then this I able to do a system recovery with the control panel but I saw my files not backed up in the correct driver therefore I lost my data , it was not something big , I can probably get my data back within few weeks , I turned both C and D drivers on now and I should not lose data ever again
I searched entire internet , web , forums , guides , tutorials , here is what I tried:
-BIOS LEGACY USB KEYBOARD SUPPORT - ENABLED , it didn't do anything
-I'm using a laptop and don't have PS/2 port
-Don't have any other extra keyboard and don't have money to buy a new keyboard to try the 2 usb ports and I don't want to travel around with extra keyboard everywhere just to bypass the password
-BIOS sits on the version 3.0.3 while there's a new update of 3.0.6 , I didn't touch it , didn't update it
-Current version of the keyboard driver kills my keyboard completely and gives code 19 error , so I'm using an older version of the driver , it works ok but not works on advance startup options thus I can't enter password to do a system recovery
-I can do system recovery with the control panel but I want to use the keyboard on advance startup options , the one with with blue background screen where it doesn't work , I want my laptop work smooth and not broken on some parts just like this keyboard not working on advance startup options
-if it's possible I want to remove my password completely so I can access advanced startup options without entering password , it's probably not a good solution as if it wants me to enter a key to perform an action again "keyboard will still not work"
-I can probably do a hard format to the laptop as I don't have anything big installed after I backup my small data , if its gonna fix this I can do that and restore everything probably in 2-3 weeks , but I want to ask if format gonna fix this , even if its fix it what about the latest keyboard driver? it will probably brick the keyboard again on advance startup options
I am very locked down here , I just tried everything about 20 hours and I still keep trying to find a fix and when I do find a fix , I will back up system 20xtimes just to make sure for it to never happen ever again , very exhausted , my brain CPU heated up very badly %99.9 because of this , please help!
sorry for my bad English as English is not my main language , any help will be heavily appreciated , thank you.
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