Since Outlook began, I have had so much trouble with my hotmail account. The page doesn't load the first time and I have to refresh the page; when I try to open a mail it just has a "go to page #" at the bottom, and sits there with no activity; many times I have to refresh the page just to get a mail open, or come back later; after opening, if I try to reply, it just spins its little balls and does nothing. I have to refresh the page over and over until it will send. This happens at least 70-80% of the tiime I am using my account. Has anyone else had this problem and if so, what was the problem and how did? you fix it? Shame you can't contact Microsoft directly to report this. I am using a MAC with Safari 5.1.9. I will have to give up this account if I keep having this problem, and I am a Plus user for many years. It is just too frustrating and takes way way too much time waste and effort to deal with this problem. Any help??