Hi can anyone help (I am not very good with IT sorry!)

I have been using windows live mail for years without any problem but the computer started asking me to connect using password etc before it would allow the send/receive mail option to work.  The account was set up by someone else (password automatically set) and I have the details written down.  The computer has always in the past automatically checked mail without me entering details so unsure why this has changed.  Now I get this message below?? I do see this error code in other peoples post but the other details (port and protocol are different) so I don't really know where to start.

Unable to send or receive messages for the Smhharbour.co (clerk) account. The connection to the server has failed.

Server: 'mail.smhharbour.co.uk'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10060

Any help much appreciated!!

Moved from Windows XP

Original title: Unable to send or receive messages