I'm running Win 7 HP 64 bit - I have Windows Live Mail 2012 and by and large it works well. Its a good product and does a good job, better than most more recent Microsoft attempts at a mail client. However it seems to suffer from a problem with a hang when accessing Contacts, which has been reported many times but does not appear to have been resolved, as far as I can determine.

The problem is that sometimes when you go to contacts and scroll down the list and then click on a specific contact the program will hang instantly, and hang forever. There are a number of forum entries encouraging people to repair the product, uninstall/reinstall it and run the program compatibility trouble shooter. None of these "solutions" seem to work. The program compatibility trouble shooter ends (in my case) with a message saying "Windows Live Mail is incompatible" - I really don't believe this and Microsoft certainly do not say that Windows Live Mail 2012 is incompatible with Win 7 HP 64 bit anywhere.

Does anyone have any better idea as to what the cause of the problem is or know how to report it to the relevant group in Microsoft?