My email account has been hacked. I have completed the questionnaire several times but have still heard nothing, I start uni in a couple of weeks and all of my course info is being sent to that account that I now can't access, how can I get back into that account? I am really starting to get desperate. I know that my account has been hacked as I have recieved emails to work that I know I have not sent that contain a link that I deleted before opening. I have now been shut out of my account that I have had for about 12 years!