Hello,

I have a huge problem.

I have Live account on MS and my father has GMail account (one that was deleted a long time ago). Our accounts are connected as "Family". The problem comes here-->

My father has stopped using account a long time ago and he forgot his password. Worse thing is that we couldn't reset the password because of:

1. His GMail adress is deleted so he cannot receive code for recovering password.

2.Single-use code on mobile phone doesn't work. When the region and phone number are written (100% correctly), single use code doesn't get to his phone.

3. Security info cannot work because he never sent message via Outlook, he doesn't have any XBox account, credit card etc. associated with XBOX

He just want to remove me from his family or to delete that account so I can freely surf on Mozilla and Chrome (on Mozilla I cannot visit any page, even Bing and Google due to "This connection is untrusted" message, and on Chrome, restricted mode on Youtube cannot be turned off.