Sarcasm alert. ;)  Real issue, but I have to insert my own form of humor.  (Depending on one's taste.)

After I installed the "urgent" update from January 16th, I had a problem with Word crashing every time I clicked on Format/Document.  I was told to completely de-install then re-install Outlook for Business/Home.

I was referred to article 2398768 to uninstall.  (I cannot believe there is not an uninstall program....this takes almost 2 hours.  There were 11 steps, each step included four to five sub-steps.  I had to reboot three times during the process.  I had to delete hundreds of files.  Boy were my fingers tired!) 

The last step is to "Move the Microsoft User Data folder to the desktop."

The reinstall instructions assumed I had a disk, which I didn't.  It referred to the directions to download.  As usual, the entire process (including phone) required my re-typing or reciting the 25 character ID at least four times.  (Next, I will be required to provide my longitude and latitude to the 10th digit for every address I've ever had and ¼ of my genome sequence!)  

The re-install provides "virginal" versions of the software.   I know I'l l have to spend some time customizing things once again....that's not too much of a problem.  The old word files and excel files are still in my documents folder.

But how do I get Outlook to "get back" my old emails? It opens with no accounts and no data.  I have a lot of email.  I'm guessing it might re-download the old mail from my live.com account and my gmail account. But isn't that already in my Microsoft User Data folder that I moved to the desktop?

I called Microsoft and once again they tried to tell me I had to pay to get this fixed.  (Isn't this like those companies that install a virus on your computer and require you to pay to remove it?)  Finally, I was referred to an article on how to rebuild your database.  But, I thought it needs to know where that database is....I didn't trust the answer.  (Suggestion to Microsoft: train staff to understand that there are spaces between words.  An entire sentence shouldn't be liaised into one word.  Perhapstherearenospacesinthetrainingmanualforstaffandtheydon'tknowthatspacesexist.)

So, in my own words, how do I get my old emails to the right place and get Outlook to have them?  And, what can I delete after I get this all working?

I've got El Salva.....errr El Capitan on a Macbook Pro late 2011.  I have bloodtype O, am a Pisces, and the computer monitor is facing North.  (My SMALL attempt at some dark humor, as I worry I've lost many years of email.)

Thanks in advance.

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