can you please help me l talk to my friends threw the messenger when they are online  and they can see my message but they can not answer me back  because they say that l am not connected   but from my messenger box  it say l am available do you think my account is blocked   or something  . can you please ghelp me  with this problem non of my friends can sent me anything threw the messenger   i don't understand if they can see what l write  them why can l see what they qwrire me back they say it does not go threw  . my email is *** Email address is removed for privacy ***

Original title: my messenger says lm not connected to my friends how do l fix it window vista7