I have just logged into my hotmail email after a few months inactive and discover I am now on outlook and everything has gone. All my emails, all my folders - the only thing I can find is my contacts.

I have searched the internet for an answer so before you start giving me the stock replies, I have already checked the deleted messages and tried to recover them and that does nothing. I have used my hotmail account within the last 6months so it is not due to inactivity. My account has not been hacked. I have not changed my account name. I am logging in the exact same way I always have... so please do not give me the same answers that seem to be cut and pasted into every reply from the moderators. I really need to access my emails for important business information.

I was forced to switch to outlook is seems... but if you are telling me I had to check my account within 10 days of it being forced over to outlook then that is just ridiculous. This is an old account I have had for over 10years.

Please help with something constructive and helpful.... not the stock replies.