Hi

Have had trouble with my account and have therefore opened a new one. 

I don't want to quickly remove the old a/c from my windows essential live.

I have Windows live essentials mail on my laptop.  I check the mail in the old account but when I try to sign in with my new ID it tells me that this ID or password doesn't exist???

I have obviously tried it many times and indeed I am logged on here, typing this with my new ID so it obviously exists, but Windows essentials on my laptop does recognise it.

I have even uninstalled the program and then reinstalled it again but still the same thing happens.

This is really inconvenient and awkward, what can I do please?

Many thanks for any help