Concerning email account: *** Email address is removed for privacy ***
Account accessed by: Computer and phone
Account age: approx. 2 years old
Issue: Account no longer found/valid, will not accept password, cannot reset password as it states there is no such account.
Additional info: Attempted to signup using same information (as it states the account does not exist), however during signup it says account does exist and I cannot register it.
Current steps taken: spoke with online SkyDrive support via email, ticket number SRX1217504853ID and was directed here.

What lead up to this: I was logged into my account at *** Email address is removed for privacy *** via computer to delete a few messages (none read) and logged off as usual.  Almost immediately after (within 5-10 minutes) I got a message on my phone stating that it could not connect to my email.  This is when I attempted to reconnect via computer, attempted to change my password and it tells me the account does not exist, and attempted to sign up as a new user with the email and it tells me the account name is not available.

No emails were opened, computer used is for work only, has anti-virus software, has been formatted less than 30 days ago, and it not used to surf the internet or download anything.  Phone has anti-virus software on it and my 3 other accounts connected to my phone are working properly with nothing abnormal to report.

I believe this to be an issue in the server side coding with my particular account and was hoping somebody could help me out with this since it's something I would obviously have no access to.

Thank you,
-Aaron