Back again.

I have pressed on the link that you have provided me with on my last thread. I currently have three outstanding queries on this same link, none of which have been addressed, as I write this new thread.

I would have posted this on my last thread but you keep 'locking' them down so no additional info can be added.

Can you tell me when any of my three oustanding queries, each of which I have received a reference number for promising action within 24 hours, ar likely to be addressed ???

I have to say that I feel like I am going around in circles these last two weeks trying to resolve this problem with you but have not made any progress whatsoever. I am at the same point now as I was two weeks ago.

I am in serious difficulty with reference to my mortgage payment as I unable to transfer the monies online because the info for the bank transactions are in this blocked email account. 

The verification codes for the account *** Email address is removed for privacy *** DO NOT WORK. I have tried FIVE codes all of which are not acceptable. 

Can somebody, anybody do something to resolve this problem ??