I had this email and a second hotmail account working fine on my bb q10 untill it had an update on sunday. Since then the sir_heat email would not reinstall on my phone although it works fine on my pc. After trying all the options to reset and reboots my phone and numerious calls to my phone providers technical team i went to the store. After another 4 hours of resets we tried to access the email address on a totally different phone but this aslo failed access to my email account. Can you please guide me in the correct direction please. I tried using the same advaced settings as my other account and it still does not allow me to acces the email.

Regards