My wife's email was hacked over a week ago and sent out lots of spam messages to all her contacts. She has since then tried to verify her account and had an email to say she has been successful. However when she clicks the link from the email it says:

There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

This has been going on for nearly a week now and she is not able to reset her password either. She can't get log into the community either to post for help which is why I am using my account. It is concerning as we use this email for all our online financial services.

Please help us get this resolved asap.