Hi

I hope somebody can help me I have emails from 2 different persons that I email regularly.  If they reply or email me new messages their emails go to my inbox.  BUT as soon as I click on the message to open it, it disappears ....... then after a while it appears in my spam box.  There I can open and read it. When I delete it the message goes to my trash.  I can not delete it permanently from my trash.  What adjustments can I do to my email settings for these 2 contacts that the messages does not go to my spam when I open it, and be able to delete the message permanent from my trash when I choose?  It occurs only with these 2 contacts the last 8 months.  I never had this problem with it before.  They did not change their email addresses.

Thank you

<Original Title: mrs Helet>