I am in the process of changing service providers; my new service provider in WOW cable, internet, TV.  I am using Wow server to get my e-mails; however I added a wowway e-mail account and used the procedures in Windows 8 to add the the new account.  However, I am unable to receive my e-mail in my outlook box when I use my new e-mail address.  I can go to the WOW portal and retrieve e-mails but I need to get them in my outlook in-box.  The account is set up properly, my microsoft is connected and active.  I need help on this.