Since August 4, 2013 my Microsoft Applications will not open (except a few games. Though I cannot visit the “Store”.)

Here are the reasons.

Task Manager>Details>MetroApp.exe>Properties> Security> Edit> Permissions> Group or User Names.

Security Address causing trouble: Account unknown (S1-15-2-393679016-2810420228-2430088283-424572776-3933862523-896835675-1173477721)

MsMPEng.exe

LiveComm.exe         accountunknown

History:  I had a Microsoft games account (with funds) for when I needed to upgrade,

my avatar name…………No 1.

I reinstalled Windows 8 and was issued with a new avatar name………….No 2.

I went to upgrade a game and put in my account details.

That was a bad move; Security recognised the account but not my name and shut my  Apps off.

I raised this problem with Microsoft.

I was told contact my computer manufacturer (Dell)?

This is a Microsoft’s problem: Software configuration—Security.

The problem can be solved by closing my first account and transferring the funds to my second account.

Then send a K security file to “Defender” and remove all the S1 files attached to my Apps.

I cannot solve the problem.

John