13. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,
Hi,

A customer's domain has been blocked by microsofts blocklist that covers outlook.com, live.com, hotmal and a few other mail services. I've sent through a request more than 24 hours ago and only received a first email notifying me that the case had been created. I then called Microsoft support who informed me that the issue had been escalated to hotmail support and that the turnaround time would be 3-5 days. This is not really acceptable for a business - most other blocklists at least offer a way to check the listing and see the reason.

Could a moderator please direct me to where i can check the status of this request online? Delisting Request number is SRX1223215212ID 

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.