I've been to charter.net and entered the mobile settings for my laptop that's not on charter internet connections and I've read through the threads and can't seem to fix the problem.  I can get emails but not send.  Below is the error message

A time-out occurred while communicating with the server.

Subject 'another test'
Server: 'mobile.charter.net'
Windows Live Mail Error ID: 0x800CCC19
Protocol: SMTP
Port: 587
Secure(SSL): Yes