WLM is installed on my 6 year old, little used TOSHIBA SAT PRO L630. To access emails the passwords have always been a problem. They have been changed, 'remembered' and still cause problems. I do not know which of many WLM recognises at present. In the past by using cancel [the password] I was able to download emails. That stopped two days ago! [No problem reading them on an old iPad2!] After a total crash on my PC [HP PRO 3135 and 6 years old!]]  I did as Microsoft instructed and re-installed a clean copy on USB of WIN 10.

MY ISP is British Telecom and I wouild like to retain my current email address. I prefer to use a system other than 'MAIL'. I tried MAIL but it rejected my attempts because of an incorrect password [ie the one causing problems on the lap top!] [As noted from this forum] I then tried another free provider and of course was rejected because of the same password problem!

Help please! I know from the internet that this is not a new problem, but please someone, free me from this password torment!? Incidentally WLM worked well on the ill-fated PC - but of course all was wiped out in 'the crash'.Thank you community! The lap top has WIN 10.As has this PC.