Question about Outlook Express

I have both a telefonica router and a TP Link router D7.  I do not use them both at the same time I merely interchange if I have a problem.

I also have Microsoft Office 2011 for Mac upon which I fully use the Outlook email system in preference to  Apple's mail system.

Recently, I have begun to experience problems with my emails  in that I have received the message "Too many failed authentications".

I have changed nothing in my setup so I am at a loss as to what is the cause of the problem.

After receiving this message I am unable to send emails on the telefonica account so I switch to the icloud to send them.

I am still able to receive emails to both the telefonica and icloud email accounts.

On the telefonica email account I have not checked the boxes for Override default port, SSL to connect or Always use secure password

in either the incoming or outgoing server.

I am using IMAP.telefonica.net incoming and smtp.telefonica.net outgoing server.

For the smtp server I am using the authentication: use incoming server information, but I have also tried using the user name and password but neither clears the problem.

I have spoken to apple support but they cannot assist.

Microsoft do not answer any queries.

All in all I find that neither company seems interested in what I surmise to be a simple problem, which is frustrating to say the least and appalling in a customer service respect.

Is there anyone in the community that has the wizardry to assist me in my plight?

Regards

Established Exchange server 2007 installation broken offsite client access after office move.

Old Office:

  Static public IP and everything worked fine. IP Scheme 192.169.5.0/24

New Office:

  New static IP from new broadband provider. IP Scheme 10.24.0.0/16. Outlook clients on the 10.24.x.x network can send and receive emails fine. From offsite OWA works fine. All offsite clients are broken.

Tearing my hair out. I have gone through all the Exchange server settings and updated any 192.168.x.x data to 10.24.x.x. Obviously I am missing something simple that relates to the IP scheme change, either public or private?

Any thoughts and direction is very welcome.

Thank you,

-Adam

Hello,

I am working with a client that is using Outlook 2011 on Office 365. Whenever my client gets or sends a .jpg file as an attachment the attachment is greyed out. She is able to download the file in OWA and if she sends me the file from her Mac to my Windows computer I get the attachment. However, if it is to my Mac, it is greyed out.

Anyone seen anything like this before?

I have tried to clear the cache and checked with others having the same issue if a .png file will work, it does work it is in the email.

Thoughts?

I use category colors to manage my ridiculously large flow of incoming mail.  When a message arrives, I have rules that set categories based on how the message was addressed.  For instance, a rule for messages sent only to me (nobody else on the To or CC lines) sets the category and color of the message to red.  A rule that sees me on the CC line with others on the CC line sets the category (and color) to green and so on.

What I noticed is that every email that has an attachment will briefly change color appropriately when it arrives and then the category is cleared shortly after.  Usually within a second.  My theory is that my rules set the category correctly when a message arrives but that the category is cleared after the attachment is completely downloaded.

Is this accurate?  If so, is there any work around I can use to keep my categories set as I want them to be?

I updated my Mac Airbook yesterday to 14.5.7 and since then I'm having problems with saving Word documents, Outlook is behaving strangely and does not sync and I've had trouble connecting to the internet. How can I go back to the previous version or is there a resolution to issues with 14.5.7 for mac?

Thanks,

Hi guys.  I'm a Mac user and I use Outlook 2011.  Yesterday, my Mac updated to El Capitain and today Microsoft also automatically updated.  After this microsoft update I rebooted and tried to reopen Outlook, but it has lost all account details.  I had two email accounts set up on there (work and personal) and both have disappeared.  I had LOTS of folders, emails, contacts etc that I would be devastated to loose so if anyone could help me find and restore the relevant file I'd love you for ever!

Some questions I guess you'll be asking...no, I didn't have a back up (I know, I know) and I don't have these emails etc on the server - just on this laptop.

This is my first post and I'm not a techie so please be gentle with me...

Thanks in advance for any help you can give. 

I have tried re-indexing spotlight to fix this issue but to no avail. I receive the error- 'no emails found' after searching. Searching also works on the webmail so it is a problem specifically with Outlook.  Are there any known fixes for this issue?

Error Log says - A message in your Outbox could not be sent. The account which created the message cannot be found. There is nothing in my Drafts folder, nothing in my outbox, nothing on my computer. It could be from an account that was deleted. How do I get rid of this annoying error message? I don't really care about the unsent message. 

Appreciate help.

I am on a MacBook Pro using Outlook 2011 for Mac.

When I search for an email I cannot find in my inbox, I run a search using Search All Items or Search All Mail. When it finds these emails I want to know where these emails are stored and how to drag them into another email.