I have set my default font for new emails and replies to Century Gothic 13 (which seems to be the same size as 10 on a PC?) however when I reply to an email it changes the font to Times New Roman 16 which means every time I reply to an email I have the manually change the font. I have gone back into Preferences/Fonts and its still set as Century Gothic 13. 

Please help this is becoming really annoying 

I have set my default font for new emails and replies to Century Gothic 13 (which seems to be the same size as 10 on a PC?) however when I reply to an email it changes the font to Times New Roman 16 which means every time I reply to an email I have the manually change the font. I have gone back into Preferences/Fonts and its still set as Century Gothic 13. 

Please help this is becoming really annoying 

I use MS Outlook for email on my mac.  I have 4 different email accounts that I'm using Outlook to manage.  I want to archive emails from an old account I don't use inside of Outlook, BUT I want to remove the old email account from Outlook which I believe will delete the associated emails.

Does anyone have a way to archive emails within Outlook for Mac so that when I remove the old email account, I don't lose the emails?

Thanks

Every time i try to retrieve emails, i get "OK IMAP 4 ready"

I can send juts fine.

Checked with my ISP and supposedly have the right configurations.

Help? Beuhler? Anyone?

Every time i try to retrieve emails, i get "OK IMAP 4 ready"

I can send juts fine.

Checked with my ISP and supposedly have the right configurations.

Help? Beuhler? Anyone?

I had to do a clean reinstall of El Capitan on my MBAir yesterday, after I backed everything up manually by dragging everything to my LaCie - as advised by an Apple phone tech. But after the EC reinstall, when I dragged my Office for Mac 2011 folder back into my apps folder, I got a message saying that Office couldn't reinstall fully. So I searched here for how to make it work; a similar question by somebody else here got the advice to completely uninstall and reinstall Office. I ended up following the steps given in "How to completely remove Office for Mac 2011" at https://support.microsoft.com/en-us/kb/2398768, which included the advice to save Office User Data on the desktop, so I did.

So I successfully reinstalled Office, but I don't know how to retrieve the User Data. I'm not sure all my emails, contacts and folders are even there - that is, there's a folder called Contacts, and some others that don't indicate whether they have my folders and emails or not. Dragging doesn't work - the folder just bounces back. I can't import because, though the folders show up on the Import window, they're never activated to allow import. I click on Import, then Outlook Data File>Outlook for Mac>Microsoft User Data>Office 2011 Identities>Main Identity>Data Records>Contacts>OT>OB>OM>OK - and there the folders end without ever having been activated for import. After the folder OK, there's a file (I guess) called x01_69.ok.14Contact, but it's inactive so I can't select and import it - whatever it is. The same goes for all the other folders - just this enfilade of folders until the abrupt end at a mysterious and inactive file name.

Obviously I'm doing something wrong or not doing something I'm supposed to do, but I'm clueless. Can somebody clue me in? Thanks.

I have 5 Mac users and 4 of them have no issue but 1 of them have issue receiving mail in inbox.  if he send a mail to himself I shows in sent folder but never shows in inbox.  Verified accessing account with OWA and there is no issue.  We are on Exchange 2013 SP1. The account works fine on windows machine.  I tried moving the mailbox to a different Database but no luck.  I can create a new users account and add it to outlook profile and it works fine.  Thanks so much

Running Outlook 14.5.9 (latest 2011 version) on El Capitan 10.11.2. 

When I click the Receive Mail button, most of my 10 or so pop3 email accounts are checked for waiting mail. A few are not. However if I select one of these accounts directly in the Send/Receive account list, any waiting email is downloaded. 

It seems to me that long ago (possibly back in Entourage days) there was a check box for whether to include a particular account in Receive All. As far as I can tell that option has been eliminated. These few accounts seem to be acting as if the option existed and was not checked. 

It's not a problem with user ID or password, obviously, since the accounts work fine when selected directly. 

They all seem to be gmail accounts, either created directly at gmail or else created through an organization (for example IEEE) that uses gmail as its email provider. But other gmail accounts (some of each kind) work fine. 

I wondered at first if it was related to whether these accounts were also on my iPhone. But in fact I have two gmail accounts from organizations on my iPhone. One works and one does not, in Receive All on the Mac. 

The affected accounts are all POP3, not IMAP. 

I bought Office 2011 for Mac and successfully loaded it onto my Mac back in 2011.

However, when I tried to use Outlook, it asked for my Product Key and did not accept it.

Can anyone assist or direct me so I am able to use Outlook on my Mac.

Many thanks,

JD

I have 2 gmail accounts.  I attempted to add the second one to Outlook but it won't authenticate. Yes I have entered email and password correctly. After attempting to authenticate several times I attempt to delete the 2nd account and find that account listed 5 times in my list of accounts. Now when I open outlook all of these authentication boxes keep popping up.  I shut it down then restart Outlook. Go to the Tools menu, select Accounts and everything just freezes. I have to Force quit to close outlook. Does this sound like a familiar problem to anyone? I'm running Home and Business 11 on a mac book pro OS X El Capitan.