I have Office for Mac 2011, Outlook 14.6.0, OS X 10.6.8.

I'm getting the following error message: "Outbound mail refused - 45.48.161.49" - it directs me to a TWC address and has what I think is an error message number: R0209002. I called TWC and they checked my servers and ports and all is fine. I can receive mail in Outlook, and I was able to send test emails in webmail. But Outlook is refusing. I restarted Outlook and then my computer to no avail.

As a side note that may or may not be related: Outlook has dredged up an ancient former email account that I haven't had for years and isn't in my Accounts and is giving me error messages saying that address is invalid. Well, I know that - it's not my account anymore. So why is it doing that? But I don't think it has anything to do with refusing to send mail.

Anybody have any clues here? Many thanks, as always.

I have Microsoft Office for my Apple computer, including Word, Excel, and PowerPoint, but I do not have Publisher and am interested in trying it before I purchase. Is that possible? And how much does it cost to buy if you already have Microsoft products?

Nancy Wolcott

I have Microsoft Office for my Apple computer, including Word, Excel, and PowerPoint, but I do not have Publisher and am interested in trying it before I purchase. Is that possible? And how much does it cost to buy if you already have Microsoft products?

Nancy Wolcott

I have Microsoft Office for my Apple computer, including Word, Excel, and PowerPoint, but I do not have Publisher and am interested in trying it before I purchase. Is that possible? And how much does it cost to buy if you already have Microsoft products?

Nancy Wolcott

I may not be asking the question correctly.  After problems with word, I de-installed MS Office 2011 and completely reinstalled according to the instructions given.

The next to last step in the de-install instructions (step 10 in 2398768) was "Move the Microsoft User Data folder to the desktop."  The reinstall article in 2539384 installed office without any reference to the old data.

When I open outlook, it does not know the two accounts I had used, nor does it show the email in those files.

I BELIEVE that somehow I need to move an identity file?   Or do I just need to create the accounts to my live.com and gmail.com and it will copy all the data from the cloud servers to my mac?  In my own terms, I want to open outlook and see the emails that are still on my computer somewhere.  If it's a matter of copying the identity file, can I get the specifics of which file and which location?

I was referred to an article to rebuild the data file, but it seems to me it first needs to know which data file to use and where it is.

ONCE everything is working again, can I delete the entire folder on the desktop?

Half the problem is somehow expressing the question properly and I hope I've done that.

This is an issue that has been brought up before back in 2012 and continues to exist. I use Outlook for Mac 2011,  version 14.6.

 Like other users, I rely heavily on managing my emails using the subject category folders. From time to time I edit obsolete folders with new topic headers or attempt to create new ones. This normally works but recently when I tried to edit some email folders, and type in the new folder name, the folder does not update and I cannot hit a return to execute the command. Similarly, when I go to enter a new folder as a sub category, the same thing happens.

-Mike  (*** Email address is removed for privacy ***)

I cannot open Outlook in Microsoft Office MAC 2011.  It requests the product key and when I insert that it comes up that it is not valid even though it is.  How can I get Outlook to work again.  I have a lot of saved information, ie. Contacts that I need from there along with other information.  If I reinstall Microsoft Office MAC 2011 will I lose documents I have previously saved?

Bernadette

I just opened my outlook for Mac 2011 and I keep getting this message: Microsoft Outlook must be closed because an error occurred. Any unsaved work may be lost.

What do I do? Is there a fix for this?

Thank you

AR

Not receiving emails in Outlook for Mac 2011. Sending is okay so am connected to the web. Using outlook.com for web mail service.

What is the current correct name for the incoming server on outlook.com? Surfing the web comes up with

pop3.live.com (original setting)

pop3.outlook.com

pop-mail.outlook.com (microsoft setting on the net and what is currently setting on my machine)

pop.outlook.com (recommended setting in outlook for mac help section)

Tried all of them and still no luck.

Also how long do I have to wait to hit send/receive before I can hit again? Isn't there a 15 minute interval?

Thanks

Hi,

I keep getting the above message and can't send and maybe can't receive emails. Thanks ahead of time.