Outlook error

09. February 2016 · Write a comment · Categories: Outlook for Mac

I keep getting an error message when I open up outlook on my Mac. The error message says the following:

The server for account "Msn" returned the error "[AUTHENTICATIONFAILED] Invalid username or password.." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

I have the correct username and password and still the same issue keeps happening. How do I resolve this issue?

PROBLEMS WITH OFFICE 2011 HOME & STUDENT (OUTLOOK DOESN’T WORK)

08. February 2016 · Write a comment · Categories: Outlook for Mac
I BOUGHT A OFFICE 2011 BUT I MADE A MISTAKE IN THE INSTALLATION, I PUT A WRONG AN INEXISTENT  EMAIL ,THE OUTLOOK DOESN'T WORK AND I THINK IT'S FOR THIS REASON, I TRY TO EDIT THE EMAIL BUT I CAN'T, I CAN EDIT EVERYTHING EXCEPT  THE EMAIL, THE QUESTION IS  HOW CAN I EDIT THE EMAIL ?

Outlook Crashing on startup – Crashed Module Name: JavaScriptCore

08. February 2016 · Write a comment · Categories: Outlook for Mac

Please help me! everytime i open outlook on my mac - it crashes. Word, excel, ppt etc are fine with no issues at all. Before i added my 365 mail account it did not crash. Now it happens everytime. I have tried completely reinstalling office, deleting preference files, creating new user, starting in safe mode. Nothing works!

Here is the error log:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2016-02-08 03:37:55 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.6.0.151221
Crashed Module Name: JavaScriptCore
Crashed Module Version: 7534.57.3
Crashed Module Offset: 0x0002c32c
Blame Module Name: mbukernel
Blame Module Version: 14.6.0.151221
Blame Module Offset: 0x0000c067
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

Prevent OLM use in Office for Mac

08. February 2016 · Write a comment · Categories: Outlook for Mac

Our company has moved to Office365 and we're starting to apply a retention policy. In order to make sure all emails get properly judged (plus other reasons), we are eliminating offline email files. On our PCs, this is handled by group policy. I am unable to find how to do this with Mac computers, which might mean it isn't possible. Can anyone that knows for sure chime in and end my struggles?

And by the way, please use small words as I'm a PC guy, very uneducated in Mac-speak.

Outlook 2011 Missing all Tasks but Reminder does show them

08. February 2016 · Write a comment · Categories: Outlook for Mac

Using OS X El Capitan with MSoft Office 2011, Outlook 14.5.6.  Problem started with going to Tasks Folder and no tasks are shown.  However, Reminder still popped up the tasks even though the Tasks Folder was "empty".  

Have gone through several troubleshooting steps including:

  • Reindex Spotlight
  • Insuring Spotlight was turned on
  • Rebuild Identity
  • Take backup identity from Time Machine
    • was able to find one that had the tasks and exported them to .olm and imported back into current Main Identity to no avail
  • Ran Disk Utility with no issues

Now I have rebuilt my drive with an earlier version of Time Machine and am back to my original problem where there are no tasks showing and the categories are just a portion of the original categories.  All are checked and I am seeing a few emails that appear with one having a category and the rest do not.  Here is Smart Folder info:

  • Due Today - No Results
  • High Priority - 2 emails show but are not tasks and have no category but only shows if showing "Completed" in filter.  I believe emails marked for followup
  • Overdue - 1 email that was flagged for followup

Talking with Apple I have had a lot of support but with MSoft they turned me back to Apple after trying some things.  I have been looking all over for answers and the ones most prominent are to reindex Spotlight, rebuild the Main Identity or use a Main Identity from Time Machine.  Not sure where to go now so looking for some help besides just reinstall.

Thanks in advance for any help!

Add new email dress to existing contact in Outlook for Mac 2011

08. February 2016 · Write a comment · Categories: Outlook for Mac
If I receive an email from an existing contact with a new email address is there a way to add this to an existing contact other than opening the contact and cut and paste? Thanks

Cancelled Event in Outlook for Mac constantly creating drafts

08. February 2016 · Write a comment · Categories: Outlook for Mac
I work in an office using four computers signed into a joint exchange email account. A message telling us that an event has been cancelled keeps appearing in our draft folder keeps appearing every minute. Does anyone know why this is happening and how to stop it?

Outlook does not work with new OS el Capitan version

08. February 2016 · Write a comment · Categories: Outlook for Mac
I have office 2011 and it was working well until I downloaded the newest version of El Capitan from Apple.  My outlook will not work at all.  Took it to Apple store where they said Apple is no longer supporting Microsoft Office on the newer operating systems and recommended I go back to a previous version.  Unfortunately my backup is current and will not reload on the older version.  Any new software updates to fix this problem?

Outlook inbox message

08. February 2016 · Write a comment · Categories: Outlook for Mac
How can I save e-mails from my inbox to another folder on my computer i.e.  Documents Folder?  When I click on "file" the Save as command does display as active although the "save" command is active.

Suddenly several Outlook mail accounts not sending nor receiving

07. February 2016 · Write a comment · Categories: Outlook for Mac
Suddenly several accounts in Outlook will not send or receive. I receive an internal error message and am asked to re enter my password. I have one primary and 2 secondary accounts. At first just the secondary accounts would not send/receive. I tried re entering passwords and also deleted accounts and re entered them. After this deleting and re entering, ONE secondary account started working but then my primary and still the other secondary were not working. I deleted primary and re entered and still nothing happening.Everything was working fine earlier today.
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