The other day on my mac I moved my home directory from one HD to another (to separate my data from my system and apps).  I stupidly forgot that this would affect my Outlook.  After a bit of searching I discovered that the best way to get my outlook back was to copy across the old database file into its new location and rebuild it.  I did this and it didn't work and overwrote the old database file with a new one.

However all was not lost as I back up my files and so I restored my backup from the previous day.  When I create a new database file it has a little icon and when I open it in info it tells me that it's kind is a Microsoft Outlook Database.  But the restored file I have downloaded simply says the kind is "file" and there is no icon.

When in open Outlook and try and rebuild this database it fails. Can anyone suggest what I need to do to return this file back to a database file?  Is this a common problem with backups?

Thanks

Greetings,

Something odd started happening yesterday in my Outlook 2011. The prefixes to my responses to meeting and appointment invitations, { Accepted: Tentative: Declined: } are being translated to Chinese. So instead of responding to the invitation with Declined: Staff Meeting, I'm sending 已拒绝: Staff Meeting.

Has anyone seen this behavior? I've restarted Outlook and the Computer. I'm on 10.9.4. System language is set to US English.

Thanks.

I have been trying to add a public folder to a MacBook Air using Outlook 2011. I did the usual Tools > Public Folders and subscribed to the folder and the database within the folder. However for some reason, when I go to calendar to check the box, it doesn't appear so I can't access the folder.

I have confirmed the permissions are correct and tried to restart Outlook, but the public folder still doesn't show up in Calendar, despite being subscribed.

Any help would be great,

Thanks.

I currently work with Outlook 2011 for Mac. I have been inundated with international spam, and I know there is a way to literally check boxes to block email from domains from other countires in Outlook for PC, but this option is unavailable for Mac.

Is there a workaround? All of the 100+ spam messages I received daily are from international email accounts.

MANY MANY thanks in advance.

We have shared Office 365 calendars for our conference rooms.   They work as expected from Outlook and the web.   In Outlook for Mac the other calendar can be added and appears in the left-hand pane but none of the meetings show up.   I've tried setting explicit calendar permissions for the user including 'folder visible' but am still not seeing any meetings in the calendar.  Any suggestions?

One of my clients is having a really weird issue with Outlook on her Mac. 90% of the time she is able to connect to our exchange server (port 993) and get her email but every once in a while she will have emails that don't show up in her inbox. She will receive them on her phone and they will show up in outlook web but they just don't show up in her outlook 2011 inbox. What is weird is that she'll use the search bar in outlook to search by the subject line of the email she did not get and it will show up in the search results. Once she closes out of the search results, it will show up in her regular inbox. What? Can anyone help me figure out this strange issue? 

Outlook 2011 with IMAP (993)

Exchange Server 2007

I've seen the answer concerning resetting the default email viewer to become the native Mac Mail app.  It did not help.

Some history:

  I decided to transition from regular Outlook 2011 use to Mail use when I encountered the following error using Outlook:

Error -17997 - database could not be rebuilt

Mail runs fine on my Mac, and for at least the last 24 hours I have used it exclusively to read and write emails that have recently arrived.  Outlook, on the other hand, cannot run more than 5 seconds without crashing -- nor do I want to run it.

I have been able to set preferences as follows:

Run Mail:

Preferences -> General ... Set 'Mail' as default

Run Outlook:

Preferences -> Default Application ... Box is unchecked "... email, contacts and calendar"

Rebooted the Mac

Now, when I try to access files of type *.eml, it _attempts_ to run Outlook (with a crash 5 seconds later).  I can use the context-sensitive menu when right-clicking the *.eml, but I have to use Mail as the _second_ menu choice, and it is quite tedious.

One of the technicians at the local Microsoft Answer Desk laid his hands on the Mac, and seemed to effectuate a fix using a p-list somewhere.  However, online, I see that Mircosoft Answers only recommends removing 

com.apple.mail.plist.lockfile

which still results in no fix for the Outlook-defaulting-as-reader.

Help.

I know exactly what has caused this problem so I'm hoping not to have to reinstall and loose my categories etc.

I have several emails set up on Outlook 2011 and one I do not use much - sent an email and requested SSL (as got a warning). I selected a few different options on requesting the SSL - not sure on what it meant but wanted to be safe and now it's hanging so I'm unable to inform exactly.

I have tried deleting the preference etc.. all suggestions from this article. http://support.microsoft.com/kb/2409331/en-us does anyone know what I can do to stop it hanging?

I would love to be able to just delete this account from preferences and I would think that would solve it, but after ten seconds in it hangs so I'm unable.

Grateful of any guidance.

I had a problem with outlook 2011 crashing and closing down, so i uninstalled the whole Office 2011 with app cleaner and reinstalled office. But now all my office components i.e word,excel,powerpoint and outlook are crashing and closing down. The error with outlook is as below:

Dyld Error Message:
  Symbol not found: __ZN14PreferenceKeys46kUseEmailToDoRecipientEncryptionCertsLookUpKeyE
  Referenced from: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
  Expected in: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/../../../Office/OutlookCore.framework/Versions/14/OutlookCore
 in /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook

Powerpoint error message:

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-07-16 11:02:21 +0000
Application Name: Microsoft PowerPoint
Application Bundle ID: com.microsoft.Powerpoint
Application Signature: PPT3
Application Version: 14.1.0.110310
Crashed Module Name: MBURibbon
Crashed Module Version: 14.4.3.140616
Crashed Module Offset: 0x000072f0
Blame Module Name: MBURibbon
Blame Module Version: 14.4.3.140616
Blame Module Offset: 0x000072f0
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

Could someone please help out.

Rgds 

Amit K Parija

I had office 365 installed on my imac, i used outlook but it was constantly asking me for my keychain password and i couldnt fix it, i then used airmail and now want to use outlook 2011 again. I moved outlook to trash but now i want to reinstall it. Cant find the answer anywhere, please help

Ben