I support a few Mac users in a mainly Windows environment. We have SBS 2008 running Exchange for our email. No one else is reporting problems. A user updated Office earlier this week, and now his Inbox will not show any new messages as they arrive. The Sent Items folder is up today, and he can view new messages on his phone and on the Mail app. I don't believe the issue is with the server, as no Windows users are reporting issues, and other Mac users aren't reporting problems.
He also checks a Gmail account and another Exchange account, and they are fine. With this particular Exchange account, the only way to get new messages is to completely remove the Exchange account from Outlook, then re-add it. But then he only gets new messages up to the point that the account was re-added. After that, nothing. There is no sorting of new messages into another folder, as they appear in the Inbox on any other application.
Am I missing a setting somewhere? I tried to reinstall just Outlook over everything, but that didn't work. The user received the computer from someone else, so he doesn't know if he has the original install media. The next step is a complete uninstall and reinstall, unless there is something easier? He is running Maverick on the Mac as well.
We have Domain Exchange Server 2010 setup. We have email groups that people share responsibility to replying to customer emails. On all windows clients running all versions of Outlook 2007, 2010 and 2013 when replying to email a reply or forward icon arrow will appear and viewable by Windows and MAC clients in the shared email group mail. If a reply or forward is done from the MAC from the email group no arrow ICON appears on either Windows or MAC clients. However, when replying to personal emails on personal email boxes a ICON will appear replying or forwarding messages. We primarily use Outlook 2011 for MACs and I've even tested this using the Apple Client email built into the system with the same results. This problem seems to be specific to MAC clients only. Having these arrow ICONs appear is important so we don't have agents working on the same emails over and over again. Agents do have full permissions and send permissions for these email accounts on the Exchange server. I've seen this a various versions of MAC OS's. The version I been using for testing is 10.8.5. Has anyone experience this issue and is there a fix for this?
I have a Mac running Outlook 2011 in a corporate environment with Exchange. Then i have iPad and iPhone devices. Mostly all Office and Outlook applications work fine except the very different functionality in some aspects compared to Windows except calendar syncing.
All my devises are in the same time zone, i have time zone support on as i travel and i have colleagues across the globe.
Often when i create events or meetings they are fine, sync across devices and remain stable. Sometimes, and there seems to be no particular common thread, the sync goes wrong. I will set a meeting between 0900 and 1000, send to the invitees, then for no apparent reason it suddenly changes to 0600-1000 or 0900-1200. The it updates the invitees.
Recurring meetings seem to be the worst offender, these often stretch from 45 mins to 5-6 hours for no reason. Even more common if i set a recurring meeting or one is sent to me then its changed. It seems to be OK until the change then it goes crazy.
I also get Sync Error message by the dozen, shows as small warning triangle in bottom right and states:
EXAMPLE: Could not synchronize record: 1:1 Weekly (xxx / xxx) to Exchange server: yyyyy. Error Code: 19758
I have trawled through many forums all say there are issues and many relate different fixes, none have worked for me. I have tried the most common one of changing timezones to one not so problematic (I am based in Israel). I used Turkey, no change.
It is a disaster in a corporate environment as i often have to call to confirm meeting times, if i am running around i get notified an hour late or early, people show up at my office in the same way. Complete mess and i cannot find a solution and I am not going back to Windows.
Suggestions?
Johne
[Moved to Outlook 2011 for Mac forum by moderator]
I need a solution to BLOCK junk emails which are nearing 200 per day. It is ridiculous, and I 'block' with this application, but that just sends them to the Junk folder, which is not good enough. I NEED to be able to STOP these telemarketing emails !!!
PLEASE suggest a solution, otherwise I may have to switch to another program that can offer this option.
Thank you and look forward to an answer !
S. Edgren
Outlook 2011 hangs (spinning beach ball) when I try to add or save an attachment via the Open/Save Dialog Boxes. The list of folders in the left column of the Dialog Box does not populate, then the spinning beach ball pops up. Have to Force Quit and then restart. If I add an attachment by dragging from a Finder window in to a draft email, that works.
No problems with the Open/Save Dialog Boxes in other apps, including Word, Excel, OSX Mail etc.
I've run Disk Utility from the OSX Recovery mode, no problems found with the disk.
OSX 10.9.4, Office for Mac 2011 14.4.3, MacBook Pro 2010
Outlook 2011 hangs (spinning beach ball) when I try to add or save an attachment via the Open/Save Dialog Boxes. The list of folders in the left column of the Dialog Box does not populate, then the spinning beach ball pops up. Have to Force Quit and then restart. If I add an attachment by dragging from a Finder window in to a draft email, that works.
No problems with the Open/Save Dialog Boxes in other apps, including Word, Excel, OSX Mail etc.
I've run Disk Utility from the OSX Recovery mode, no problems found with the disk.
OSX 10.9.4, Office for Mac 2011 14.4.3, MacBook Pro 2010
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